• You can cancel free of charge until 24 hours before your 1st transfer is due to start.
No refunds are allowed after this time.
• We reserve the right to cancel a booking for a full refund in the case of bad weather, site closures, health issues or for any reason that is out of are control.
CANCELLATION POLICY for DAY TOURS:
• You can cancel free of charge until 48 hours before your tour is due to start.
• For "EXTRAS" you have purchased (Admission fees, Professional tour guides, Lunch or dinner etc.) You can cancel free of charge until 7days before your tour is due to start.
• After that time, no changes to pick-up times and no refunds or cancellations can be made
• We reserve the right to cancel a booking for a full refund in the case of bad weather, site closures, health issues or for any reason that is out of are control.
CANCELLATION POLICY for Customized & Multi-day Tours:
• Cancellations between 3 and 6 days in advance of the tour incur a 50% cancellation fee
• Cancellations within 2 days of the scheduled departure incur a 100% cancellation fee
• For "EXTRAS" you have purchased (Admission fees, Professional tour guides, hotels, Lunch or dinner etc.) You can cancel free of charge until 7days before your tour is due to start
• After that time, no changes to pick-up times and no refunds or cancellations can be made
• We reserve the right to cancel a booking for a full refund in the case of bad weather, site closures, health issues or for any reason that is out of are control
• By booking you must deposit 100% of the amount OR deposit 20% of the amount and you will be charged the rest (80%) of full amount 8 days before tour date
PRIVACY POLICY
• According to the new European General Data Protection Regulation (EU) 2016/679
• Customer information is collected &
shared
to are "PARTNERS" only for the purpose of processing your Booking, Transfers or Tours etc.
• This information is given to us voluntarily from you or the person making the booking or request.
•
All payments are made through
"PayPal (Europe) S.à r.l. et Cie, S.C.A." & "Stripe Payments Europe, Limited". We do not acquire or handle any sensitive information from credit cards or transactions.
• This information is kept confidential and is not shared with third parties.
•
By using our site you agree with all Our Policies
TripAdvisor
Please leave a review.